IndianSuperstore.com (Operated by Tradevoraa LLP)
IndianSuperstore.com (“Platform”, “we”, “our”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, process, and safeguard information when you access or use our B2B marketplace.
This Platform is intended exclusively for business and commercial use (suppliers and buyers), not for personal or individual consumer use.

1. Information We Collect
We may collect the following types of information:
Account & Business Information

• Name, email, phone number

• Business details (Company name, GST, IEC, Udyam/MSME, etc.)

• KYC documents (if required for verification)

Usage Data

• IP address, browser type, device data

• Platform analytics, cookies, and tracking data

• Pages viewed and actions taken on the Platform

Order & Transaction Data

• Product enquiries, RFQs, quotations

• Shipping details (addresses, logistics preferences)

• Transaction and payment status

2. How We Use Your Information
We use your information to:

• Create and manage user accounts

• Facilitate communication between buyers and sellers

• Process orders, enquiries, RFQs, and transactions

• Verify sellers and prevent fraudulent activity

• Improve website performance and user experience

• Provide customer support and platform updates

• Comply with legal and regulatory obligations

3. Data Sharing
We share information only as necessary to operate the Platform:

• With Sellers – to process orders, quotations, and RFQs

• With Logistics Partners – to coordinate shipping when required

• With Payment Processors – to complete secure transactions

• With Regulatory Authorities – if legally required

We never sell personal or business data to third parties.

4. Data Security
We maintain strong security measures including:

• Encrypted data storage

• Limited access to authorized personnel only

• Regular security audits

• Industry-standard protection against unauthorized access

5. Cookies & Tracking
Cookies are used to:

• Maintain user sessions

• Understand usage patterns

• Improve platform functionality

• Provide personalized content

Users can manage cookie preferences through their browser settings.

6. User Rights
Users may request:

• Access to their stored information

• Correction or updating of data

• Account deletion (subject to legal & transactional requirements)

• Opt-out from marketing emails

For any request, email: support@indiansuperstore.com

7. Cross-Border Data Transfers
Your information may be processed or stored in data centers located outside India, depending on service providers used. We ensure such transfers meet applicable legal requirements.
8. Marketplace Role
IndianSuperstore.com is a marketplace operated by Tradevoraa LLP.
We are not the manufacturer, supplier, exporter, or importer of products.
Personal and order data shared with sellers is used solely to fulfill your order or enquiry.

9. Compliance
We comply with:

• Indian IT Act & IT Rules

• Global privacy principles (consent, purpose limitation, data minimization)

10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of updated terms.

11. Contact Us
For privacy-related questions or concerns, contact:
support@indiansuperstore.com